Privacy Policy

Bairong AI Inc. ("Fenglaichu AI", "we", "us") is the operator of this platform. We are the data controller for the personal information you provide when you create an account and complete tasks on the platform.

Account data: your email address, full name, country, and residential address (street, city, and state or region). These details are part of your verified identity and are locked once your account is created; corrections are handled by support after identity verification.

Identity verification data: your ID type and number, declared age, and front and back images of your ID document. These are stored encrypted at rest and accessible only to authorized reviewers.

Work profile data: your CV, declared skills, languages, role preferences, and assessment results.

Payout data: your connected payout destination, either a PayPal email address or a USDT (TRC-20) wallet address.

Activity data: tasks you reserve, submissions you make, review outcomes, earnings, and withdrawal requests.

Device and usage data: IP address, browser type, and approximate location derived from IP.

To verify your identity and prevent fraud, including duplicate-account detection.

To match you with eligible tasks and to compute your earnings.

To pay you, including processing withdrawals to your verified payout destination.

To maintain an audit trail of platform decisions, as required for financial and quality controls.

To comply with legal obligations in the jurisdictions where we operate.

Performance of a contract: processing necessary to set up and operate your contributor account and pay you for accepted work.

Legal obligation: processing necessary to comply with tax, anti-fraud, and financial-record laws.

Legitimate interest: detecting fraud and maintaining platform integrity, balanced against your rights.

Consent: where we ask for optional data or optional in-account notifications, we rely on your consent, which you may withdraw at any time.

We share aggregated, anonymized quality and delivery metrics with our client organizations. We do not share your raw identity documents or your residential address with clients.

We engage subprocessors (cloud hosting and payment processing) under written contracts that prohibit them from using your data for any other purpose. Payments made through crypto gateways or M-Pesa are processed by those providers under their own terms.

We do not sell your personal data.

Fenglaichu AI operates across jurisdictions. Where your personal data is transferred outside your country of residence, we rely on Standard Contractual Clauses or another lawful transfer mechanism.

You may request a copy of the safeguards we rely on by emailing privacy@fenglaichu.com.

Identity documents and your residential address are retained for the period required by the anti-fraud and tax laws of your jurisdiction, then deleted.

Earning and payout records are retained for the period required by financial law (typically 7 years).

Account data is retained while your account is active. You may request deletion of your account data at any time, subject to our legal retention obligations.

Depending on your jurisdiction, you may have the right to access, correct, delete, port, or restrict the processing of your personal data, and to object to certain processing.

To exercise any of these rights, email privacy@fenglaichu.com or open a support ticket from your account (category: Privacy). We respond within 30 days.

We encrypt sensitive data in transit and at rest. Access to identity documents and financial data is restricted to authorized personnel and is logged. We undergo periodic security review.

No method of transmission or storage is fully secure. We cannot guarantee absolute security, but we work to minimize risk.

Account communication happens inside your account. We send no marketing email, and we will never ask for your password or a payment by email, phone, or message.

We may update this Privacy Policy from time to time. Material changes will be announced inside your account at least 14 days before they take effect.

For any privacy question or request, contact us through the Support centre in your account (Help → Support) or support@fenglaichu.com. Signed-in contributors can open a ticket; new visitors can use the contact form in the site footer.